Designing for 500,000 customers & challenging a 400 year old industry

— ROLE
Senior Product Designer
& Design Ops
— DESIGN TEAM SIZE
1-3
— COMPANY SIZE
10 --→ 150
— DATE
November 2017 —December 2020
Supporting the design & implementation of frameworks in a very early-stage neo-bank that enabled designers, engineers and ops teams to collaborate together, activating the design process and coaching teams on how to get the most out of it. Focus was on internal design and research processes as none existed, including a technical library of components across three platforms (react native).
Design System Stats
800+ Components — 80 Styles — 16+ Projects
Squad sprint work would include facilitating usability testing, synthesising insights from qual and quant data, driving forward the quality of design execution in the production app. Experimenting closely with data science colleagues, utilising Open Banking to deliver *unique* insights to our users—and helping product teams react to an ever-changing financial regulation landscape at the very beginning of the fintech revolution.
Over his time at Tandem, Trev developed and maintained the visual identity across a variety of touch-points, directed in-house marketing designers and external agencies. As a senior member of the design team, he facilitated a highly collaborative and rapid development process.